We are the Revenue Cycle Experts
Craneware InSight is unique among healthcare software vendors in that all of our efforts are focused on your revenue cycle. Our InSight Revenue Cycle Solution® suite of web-based software and consulting services are our only business, which lets us focus on improving the bottom line at each of our client hospitals.
We are hospital revenue cycle specialists, with a strong focus on what matters most—increasing cash by ensuring that you are paid for the services that your hospital provides.
Superior Revenue Cycle Tools
At Craneware InSight, our software is created and enhanced by working closely with our clients to match their unique needs.
- Medical necessity validation for all payors, with enhanced logic that identifies issues with age and gender, prior authorization, and primary and secondary coding. It's also available integrated in MEDITECH.
- A robust claim scrubber with a customized set of all-payor edits which we build to best suit your hospital. Edit claims in real-time, automate workflow, and generate enterprise reports.
- A contract management tool which prices with far greater accuracy than other systems and allows you to tie what you should have been paid to what you actually were reimbursed by the payor, identifying underpayments.
- Powerful denial management software which organizes your denials, creating a simple interface for rework and and indentifying the root causes of denials, from macro trends to individual claims.
- Audit management software for efficiently managing the audit process from demand letter to appeal. Covers RAC, MIC, MAC, ZPIC, CERT, commercial payor audits and more.
Customer-Focused Support
Taking care of customers is not a cliché at Craneware InSight, we believe it is a vital component of on-going revenue cycle improvement and it is deeply ingrained in our company's culture. Most of our company is made up of former hospital executives and staff members. Fast implementation, in-depth training, and unsurpassed support sets our client services team apart from other vendors. We continuously improve our software based on customer feedback and requests, releasing enhancements at no additional cost.
All-Payor Coverage
Although the majority of our volume is Medicare, we can handle many payors that other vendors won't or can't do effectively. If you are tired of losing revenue because your current medical necessity, claim scrubbing or contract management vendor is unable to handle your full claim volume, contact us.
Browser-Based, Secure and HIPAA Compliant
We host our web-based products ourselves, so there is nothing to install or maintain on-site at your facility. The Craneware InSight Revenue Cycle Solution receives and transmits data securely via FTP, encrypts all transmissions with full 128-bit data encryption using Secure Socket Layer (SSL) with a key provided by VeriSign®, and fully complies with all HIPAA technical security and privacy provisions. An independent accounting and auditing firm examined Craneware InSight's control objectives and activities in accordance with SAS70 and found that Craneware InSight meets the standards set forth by the AICPA.
About Craneware InSight:
Founded in 1998, Craneware InSight (formerly ClaimTrust) offers the healthcare industry’s most effective revenue cycle solutions with unsurpassed customer support. Our headquarters are in Murfreesboro, Tennessee, with a satellite office in Needham, Massachusetts. Our customer base ranges from rural, community, and academic institutions to some of the largest health systems in the U.S.
Craneware InSight’s web-based software does one thing very well— improve your hospital’s revenue cycle.
Our Mission Statement
To deliver healthcare's most effective revenue cycle products and services, enabling our clients to get more of the revenue to which they are entitled."
